BUS599: Week 8 Discussion Discussion 1: "Strategic Role of Employees"

BUS599: Week 8 Discussion
Discussion 1: "Strategic Role of Employees"

Select a company that you believe uses its employees to achieve a competitive advantage. Discuss how the employees effectively execute the strategy and how the company can sustain this position over time.
Discussion 2: "Shangri-La Hotel"

Assess how employee training and development impacted Shangri-La Hotel strategy to Delight Customers Each and Every Time.
Evaluate whether or not Shangri-La Hotels heavy investment in employee development yields a profitable return to the company.
Evaluate Shangri-La Hotel at maintaining service quality in the expanded markets and suggest what it may have done differently in high-wage counties.

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